Front Office & Administrative Assistant

POSITION OVERVIEW

The Front Office & Administrative Assistant will be the first point of contact at the Head Office, managing reception, supporting administrative functions, and assisting staff to ensure smooth day-to-day operations across the organization.

JOB RESPONSIBILITIES

1. Front Office Management

• Welcome visitors and direct them appropriately.
• Answer, screen, and forward incoming phone calls.
• Maintain a professional and organized reception area.
• Handle general inquiries and provide information about the company.

2. Administrative Support

• Assist with filing, photocopying, scanning, and preparing office documents.
• Manage incoming and outgoing mail, couriers, and deliveries.
• Support HR and management in scheduling meetings, interviews, and staff events.

3. Office Coordination

• Maintain office supplies inventory and place orders when needed.
• Ensure meeting rooms and common areas are prepared for appointments or events.
• Support in organizing company events or staff development activities.

QUALIFICATIONS

• Degree or Diploma in Business Administration, Office Management, or related field.
• Minimum 2 years’ experience as a receptionist, administrative assistant, or in a similar role.
• Excellent communication and interpersonal skills.
• Proficient in MS Office (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.